How to Fix Proposal Approval Chaos & Boost Deal Velocity

Article written by
Kate Williams

SHARE THIS ARTICLE
Summary
Slow, messy approval workflows are killing deals and burning out sales teams. This blog breaks down how manual email chains and Slack chases lead to missed deadlines, wrong pricing, and lost revenue. Learn how to build an intelligent approval system—with automation, smart routing, and clear accountability—that slashes turnaround times and boosts team performance.
"Has anyone seen Mark? I need his approval on this proposal."
"He's in meetings all day."
"But it's due in two hours!"
"Try Slack. Or maybe email. Actually, just try everything."
This conversation happened yesterday. And last week. And pretty much every day someone needs a proposal approved.
Our "approval process" was basically hunting people down like bounty hunters. Except bounty hunters eventually find their targets. We just missed deadlines.
The Approval Process That's Killing Your Deals
Here's how proposal approvals really work at most companies:
The Email Ping-Pong Method
- Send to manager: "Please approve"
- Manager forwards to finance: "Please check pricing"
- Finance forwards to legal: "Please review terms"
- Legal asks: "What's the context?"
- Start over
- Miss deadline
- Lose deal
The Shoulder Tap System
- Walk to manager's desk (empty)
- Try finance person (in meeting)
- Find legal rep (working from home)
- Give up, send anyway
- Get yelled at later
The Prayer Method
- Send to everyone
- Hope someone approves
- Usually no one does
- Send without approval
- Pray nothing goes wrong
This isn't an approval process. It's organized chaos.

Why Bad Approval Workflows Cost Millions
The Speed Killer
Every hour waiting for approval is an hour for:
- Prospects to cool off
- Competitors to swoop in
- Situations to change
- Deals to die
The Quality Gamble
When approvals are rushed:
- Important stuff gets missed
- Wrong pricing goes out
- Legal issues slip through
- Trust evaporates
The Morale Destroyer
Nothing burns out sales reps faster than:
- Chasing approvals
- Missing deadlines
- Losing deals to process
- Feeling unsupported
The Scale Blocker
Works (sort of) for 5 proposals/month. Breaks at 20. Impossible at 50+.
The $2M Approval Disaster
Last quarter's post-mortem revealed something shocking: We lost $2M in deals not because of product, price, or competition. We lost because proposals got stuck in approval.
The breakdown:
- 12 deals missed deadlines
- 8 deals sent wrong pricing (no finance review)
- 5 deals had legal issues (skipped legal)
- 3 top reps threatened to quit
Meanwhile, our competitor had 24-hour proposal turnaround. Guess who was winning?
What Real Proposal Approval Workflows Do
Automatic Routing
- Right proposal to right approver
- Based on deal size, terms, exceptions
- No manual forwarding
- No lost emails
Parallel Processing
- Multiple approvers simultaneously
- Not sequential bottlenecks
- Finance and legal together
- Speed without sacrifice
Clear Visibility
- Who has it now
- How long they've had it
- When it's due
- Where bottlenecks hide
Smart Escalation
- Automatic reminders
- Deadline alerts
- Skip provisions
- Nothing gets stuck

The Evolution of Approval Workflows
Generation 1: Email Chains
Forward and pray. No visibility. Version confusion. Deadline misses.
Generation 2: Shared Folders
"Check the folder for my approval." Still manual. Still slow. Bit better.
Generation 3: Workflow Tools
Actual routing. Some automation. Getting warmer. Often over-engineered.
Generation 4: Intelligent Workflows
AI-powered routing. Predictive bottlenecks. Built into platforms. Examples: Modern solutions like SparrowGenie integrating approvals seamlessly.
Our Approval Workflow Transformation
Before: Approval Anarchy
- Average approval time: 3 days
- Deadline miss rate: 40%
- Proposals sent without approval: 25%
- Rep time wasted: 20%
- Everyone frustrated
The Fix
Step 1: Mapped the mess
- Who approves what
- Under what conditions
- How long it should take
- Where it breaks
Step 2: Designed the flow
- Clear approval matrix
- Automated routing rules
- Parallel where possible
- Escalation built in
Step 3: Picked technology
- Integrated with proposal tool
- Mobile approvals enabled
- Analytics included
- Actually user-friendly
Step 4: Launched smart
- Started with simple proposals
- Added complexity gradually
- Gathered feedback constantly
- Refined relentlessly
After: Approval Harmony
- Average approval time: 4 hours
- Deadline miss rate: <5%
- Unapproved proposals: 0%
- Rep time reclaimed: 18%
- Everyone happy
First year impact: $1.8M in recovered revenue

The Hidden Benefits of Great Workflows
Accountability Without Babysitting
Everyone knows:
- What they need to approve
- When it's due
- What happens if they don't
- No excuses
Quality Without Delays
When process is smooth:
- Approvers have time to actually review
- Issues get caught
- Quality improves
- Trust builds
Data for Optimization
Track everything:
- Who's fast/slow
- Where deals stall
- What needs streamlining
- How to improve
Relationships Preserved
No more:
- Angry deadline chases
- Finger pointing
- Blame games
- Team friction
Essential Workflow Components
Smart Routing Engine
- Deal size triggers
- Discount thresholds
- Term exceptions
- Geographic rules
Approval Matrix
Standard deals: Manager only Large deals: Manager + Finance Custom terms: + Legal Enterprise: + Executive
Time Limits
- Manager: 2 hours
- Finance: 3 hours
- Legal: 4 hours
- Executive: Same day
Escalation Path
- First reminder: 50% of time
- Second reminder: 75% of time
- Auto-escalate: At deadline
- Skip approval: Emergency only

Common Workflow Failures
Failure #1: Over-Engineering Complex workflows get ignored. Keep it simple.
Failure #2: No Mobile Approvers travel. Mobile or dead workflow.
Failure #3: Weak Escalation Without teeth, reminders get ignored.
Failure #4: Set and Forget Workflows need tuning. Plan for optimization.
Building Your Approval Workflow
Start With Reality
- Map current process (ugly truth)
- Time each step
- Identify bottlenecks
- Calculate cost of delays
Design for Speed
- Minimum viable approvals
- Parallel where possible
- Clear time limits
- Strong escalation
Pick Right Technology
- Integration with proposal tools
- Mobile-first design
- Analytics built in
- User-friendly interface
Launch Thoughtfully
- Start simple
- Add complexity gradually
- Monitor everything
- Optimize constantly
The Business Case
Current State
- Approval delays: 3 days average
- Missed deadlines: 40%
- Lost deals: $500K/month
- Rep time wasted: 20%
- Total cost: $650K/month
With Proper Workflow
- Approval time: 4 hours
- Missed deadlines: <5%
- Recovered deals: $400K/month
- Rep time saved: 18%
- Net gain: $550K/month
Investment
- Software: $5K/month
- Setup: $20K
- Training: $10K
- ROI: Month 2
Your 30-Day Workflow Win
Week 1: Document Current State
- Track every approval
- Time each step
- Note every bottleneck
- Calculate impact
Week 2: Design Better Way
- Create approval matrix
- Set time limits
- Plan escalations
- Choose technology
Week 3: Build and Test
- Configure workflows
- Test edge cases
- Train approvers
- Refine process
Week 4: Launch and Monitor
- Start with volunteers
- Track everything
- Gather feedback
- Scale success
The Future of Approvals
Coming Soon
- AI-powered routing
- Predictive bottlenecks
- Voice approvals
- Risk-based workflows
The Vision
- Approvals that think
- Workflows that adapt
- Processes that optimize themselves
- Revenue that flows
The Bottom Line
Every hour waiting for approval is an hour of revenue at risk. While you're playing email tag, competitors are closing deals. While you're chasing signatures, opportunities are dying.
Great approval workflows don't slow down deals—they accelerate them. Right people, right time, right outcome. Every time.
The math is undeniable:
- Faster approvals = Faster revenue
- Clear process = Better quality
- Happy teams = Higher performance
- Higher performance = Growth
The question isn't whether you need better approval workflows. It's whether you'll fix them before losing another deal to "waiting for approval."

Product Marketing Manager at SurveySparrow
A writer by heart, and a marketer by trade with a passion to excel! I strive by the motto "Something New, Everyday"
Frequently Asked Questions (FAQs)
Related Articles

Centralized RFP Content: One Team, One Truth, One Way to Win
